The Social Security Administration (SSA) is warning people to stay away from a new online security service.
The website, called “Vivid,” has been available in the U.S. since May.
It’s available in both English and Spanish.
The new service offers a virtual assistant, which uses video recordings to provide a more personalized user experience, according to the company.
But the company says the video clips are “not the same” as the real person speaking to the user.
The virtual assistant can’t read your mind, can’t delete emails or passwords, can only send and receive encrypted messages, and has limited access to your financial information, the company said.
Vividea also offers a secure messaging app called iMessage.
It can’t encrypt messages, but it can pass those messages to a third party, such as a bank, to protect your identity, according the company’s site.
It also doesn’t allow you to share your passwords with anyone.
Vivideas app also isn’t password protected.
But in an interview with ABC News, SSA director of public affairs Michelle C. Johnson said that the video recording can’t be used to identify a person, so it can’t provide a complete account of who you are.
She said the app is designed to be “secure for people who are using it to interact with a virtual friend.”
“You don’t want to make it difficult for a bank to verify your identity,” Johnson said.
“You don, however, want to create any sort of risk to your identity by providing it to a trusted third party.”
Johnson also said that a third-party bank is “not required” to verify a user’s identity.
Johnson also pointed to a statement the SSA made last year about “Visible Technology” that says the virtual assistant will only provide “the user’s personal information” and not the user’s bank account or Social Security number.VIVID’s creators have not yet responded to ABC News’ requests for comment.ABC News’ Mary Clare Jalonick contributed to this report.